Privacy Policy

This Privacy Policy explains how Kovacs Software Solutions (“we,” “us,” or “our”) collects, uses, and shares information when you use Contract Analyzer (the “Service”).

Contact: support@kovacssoftware.com.

We may collect:

• Account information — such as name, email address, password (hashed), and security settings (for example two-factor authentication or passkeys).
• Contract content — files you upload (for example PDF, DOCX, or TXT), extracted text, contract type selections, and analysis reports or findings generated from that content.
• Usage and technical data — such as IP address, device/browser information, timestamps, pages viewed, and diagnostic or error logs.
• Cookies and similar technologies — session cookies for authentication, and preferences such as appearance settings.
• Payment-related data — when you buy credits, our payment provider (Lemon Squeezy) processes payment details. We typically receive order metadata (for example order identifiers and pack information) needed to credit your account, not full card numbers.

We use information to:

• Provide, operate, secure, and improve the Service
• Generate analysis reports from contracts you upload
• Manage accounts, credits, and purchases
• Send transactional or service-related communications (for example analysis completion notices or support replies)
• Detect abuse, prevent fraud, and comply with law

We do not sell your personal information. We do not use your contract content to advertise to you or to others.

To produce your analysis report, contract text may be sent to third-party artificial-intelligence providers. That processing is solely to generate Output for your use of the Service.

We do not train our own machine-learning models on your contracts or other User Content. AI providers process data under their own terms and privacy policies. We do not control their independent retention or model-training practices beyond what we configure or contract for. AI Output can be inaccurate; see our Terms of Service for important limitations.

If laws such as the GDPR apply, we process personal data where necessary to perform our contract with you, to pursue legitimate interests (such as securing and improving the Service) in a way that does not override your rights, to comply with legal obligations, or with your consent where required.

We share information only as needed to operate the Service or as required by law, including with:

• Service providers — hosting, infrastructure, email delivery, artificial-intelligence providers, and Lemon Squeezy (payments)
• Professional advisors — such as lawyers or accountants, under confidentiality where appropriate
• Authorities — when we believe disclosure is required by law, legal process, or to protect rights, safety, or security
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards

We do not share your contract content for advertising or data-broker purposes.

We retain account and Service data while your account is active and as needed to provide the Service, resolve disputes, enforce agreements, and meet legal obligations. When you delete a contract or your account through available Service features, we delete or anonymize associated content in line with our technical processes, except where retention is required by law or for legitimate security and accounting purposes (for example billing records).

We implement reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is offered worldwide. Your information may be processed in countries other than your own, including where our providers operate. Where required, we rely on appropriate transfer mechanisms or contractual safeguards.

Depending on your location, you may have rights to access, correct, delete, or export personal data, to object to or restrict certain processing, or to withdraw consent where processing is consent-based. To exercise these rights, email support@kovacssoftware.com. We may need to verify your request. You may also have the right to lodge a complaint with a supervisory authority.

The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The “Effective date” at the top will change when we do. Material changes may be communicated through the Service or by email where appropriate. Continued use after an update means you acknowledge the revised Policy.

Privacy questions: support@kovacssoftware.com.